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Frequently asked questions. . .

I've ordered a readymade item, when will it ship?
All ready to ship creations are sent Tuesdays & Thursdays

Do you make to order?
I create freely with the Pixies & weaving with Dragons. I create in sizes 6 -20 & release batches as I can. Follow me on instagram to see Pixie Peeks { HazelmadeClothing }

How long will my order take once shipped?
Within New Zealand is 1 - 3 working days, international is 1 - 4 weeks.

What is your returns policy?
You're welcome to exchange your product for credit as long as you haven't worn it & make contact within 3 days of receiving it. You will be sent a credit note once the item has been received back. I do not offer refunds on change of mind returns & postage is at your cost.

Where are you based? Do you have a shop?
My studio is based in Te Awamutu, New Zealand. I sell online & my studio is by appointment only.